01. Executive- Process and Data Operation(CLIENT SUPPORT RESEARCH ANALYST)
Job Location: Kolkata, India
  • Essential functions / Job role
  • To deliver support services to Customers over telephone, e-mails and through website assistance
  • To process the Customer request as per given situation from emails or ticketing system
  • To monitor the online website / master source of data or customized data feeds for enabling action on customer request
  • To timely process data in respective departments following proper guidelines and escalation matrix
  • Contact providers or exchanges via emails or phone to validate data
  • Concepts of Capital Markets and Corporate Actions
  • Skills, Knowledge and Qualification
  • Knowledge of Capital Markets, Mutual Funds, Mortgage, Loans and all other money market instruments.(Essential)
  • Financial Knowledge on Company Acquisition, Merger, Amalgamation, Stock Split, various global stock markets and their price indicators (Essential)
  • Good analytical skills to intelligently handle tricky scenarios promptly (Essential)
  • 24X7 shift based compatibility and weekend working availability (Essential)
  • A Bachelor’s degree in Commerce or Arts (Honours) in Economics (Essential)
  • Should be well conversant in English language (Read, Write & Speak) (Essential)
  • Experience in handling and analyzing financial/corporate actions/stock price queries (Experience – Desirable; Knowledge - Essential)
  • A minimum of one year prior work experience in a corporate environment in any domain (Desirable)
Apply for the job
Mail your CV at sayanti_mukherjee@msrlimited.com with the subject line as "Executive- Process and Data Operation(CLIENT SUPPORT RESEARCH ANALYST)"
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